Scallop

Rugs:

Promptly unpack your rug after delivery to release any creases or pressure marks from packaging. Allow up to 24 hours for the edges of your rug to lay perfectly flat.

Some light shedding in the first few weeks is normal. 

When vacuuming, avoid a high vacuum setting with a bristle attachment. This can pull up the corners of the rugs and damage the yarn. Use a low-setting and a flat attachment.

Wool is a naturally durable and stain resistant fiber, but if a stain does occur, promptly soak up as much as possible with a dry paper towel. Then, dab with a damp paper towel, do not rub. If needed, use a colorless detergent or dish soap with lukewarm water and continue to dab. When the stain has lifted, be sure to follow with another damp paper towel to rinse out the soap, then pat dry. 

All rugs are made to order. Please allow 8-10 weeks to ship.

Artwork is one of a kind. Please allow 1-2 weeks to ship.

Returns are accepted within three days of receipt with a 20% restocking fee. Items must be unused with tags still attached. We are not responsible for shipping costs on returned items. 

Custom rugs are final sale.

All artwork is final sale.

For questions please email info@allybello.com